5 minGeneral information, not personal advice
01
Deposit lifecycle
- Pending: operations is preparing individual bank or crypto instructions.
- Instructions ready: the assigned route is locked and waiting for the transfer.
- Completed: received funds were reconciled and credited.
- Rejected or cancelled: the request will not be credited.
02
Withdrawal lifecycle
- Pending: funds can be held while the request is reviewed.
- Completed: the withdrawal was approved and deducted from the ledger.
- Rejected or cancelled: the hold is released when applicable.
03
Common reasons for delay
Instruction assignment, missing references or crypto memos, bank or network timing, identity review, source-of-funds questions, reserved balances, open obligations, product restrictions, or inconsistent details can delay processing.
Continue when ready
Availability depends on account status, verification, jurisdiction, product configuration, and current platform controls.